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Dash Forums > Support > Installation > Heeeeellllpppppp!
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archibald
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« on: February 18, 2010, 06:55:57 AM »
Just got a new Win7 laptop and wanted to install Dash onto it (my second license). Submitted a support ticket a week ago and have heard nothing back since.
What's going on? Does the Dash team still exist?
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admin
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« Reply #1 on: February 18, 2010, 08:49:32 AM »
Hello!

You have been taken care of. Smiley
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archibald
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« Reply #2 on: February 18, 2010, 11:44:58 AM »
Thanks! Can I download the trial and activate that? I don't think I have the installation file I originally downloaded from tradebit...
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archibald
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« Reply #3 on: February 19, 2010, 02:24:03 PM »
Quote from: archibald on February 18, 2010, 11:44:58 AM
Can I download the trial and activate that?

Just installed the trial and it doesn't look like I can. Anything you can do please?
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admin
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« Reply #4 on: February 19, 2010, 03:15:46 PM »
Ah, yes, the trial is not the full version.

I have sent you a download link to your setup file.
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archibald
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« Reply #5 on: February 19, 2010, 03:36:07 PM »
You have?? I've yet to receive anything either by mail or by PM  Huh
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admin
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« Reply #6 on: February 19, 2010, 03:50:20 PM »
Hmmm maybe it was someone else.

Could you please send me via private message your email address or if you opened a support ticket, the ticket number?
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archibald
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« Reply #7 on: February 19, 2010, 03:56:34 PM »
Done.
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admin
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« Reply #8 on: February 19, 2010, 05:41:57 PM »
Thank you, I sent it to you directly to your email this time.
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archibald
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« Reply #9 on: February 20, 2010, 10:52:10 AM »
Got it, thanks  Smiley
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